1. Terms and Conditions
Last Updated: Jan. 9th, 2026.
These Terms and Conditions (“Terms”) govern your access to and use of the website dnagoespublic.com (the “Website”) and the purchase of products offered through it. By using this Website or purchasing any product, you agree to be bound by these Terms. If you do not agree, you may not use the Website.
1.1 Company and Brand Information
DNA Goes Public is a brand owned and operated by DNA and Beyond INC., a Florida not-for-profit corporation with its principal place of business in Trinity, Florida, United States.
All references to “we,” “us,” or “our” refer to DNA and Beyond INC., operating under the DNA Goes Public brand.
1.2 Products and Intended Use
The Website offers educational science products, including but not limited to:
- 3D plastic DNA models
- Genetics and molecular biology accessories
- Educational and instructional STEM materials/products
All products are intended exclusively for educational and instructional purposes. They are not medical devices, diagnostic tools, or consumer toys, and are not designed for unsupervised use by minors.
1.3 Orders and Payment
By placing an order, you represent that:
- You are legally capable of entering a binding agreement.
- All information provided is accurate and complete.
- You authorize payment for the full purchase amount, including taxes and shipping.
We reserve the right to refuse or cancel any order at our discretion, including due to pricing errors, inventory limitations, or suspected misuse.
1.4 Shipping and Risk of Loss
Shipping costs and estimated delivery timelines are disclosed at checkout. Delivery dates are estimates only.
Risk of loss passes to the purchaser once the product is delivered to the shipping carrier.
1.5 Returns and Refunds
Returns and refunds are governed by our Refund & Returns Policy, which is incorporated into these Terms by reference. No refunds or returns will be processed without an approved support ticket.
1.6 Intellectual Property
All Website content, product designs, curricula, text, images, audio, and branding are the intellectual property of DNA and Beyond INC. or its licensors. Unauthorized reproduction, distribution, or commercial use is prohibited.
1.7 Limitation of Liability
To the fullest extent permitted by law, DNA and Beyond INC. shall not be liable for indirect, incidental, consequential, or special damages.
Total liability shall not exceed the amount paid for the product giving rise to the claim.
1.8 Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles. Any disputes shall be resolved exclusively in Florida courts.
1.9 Changes to Terms
We may update these Terms at any time. Continued use of the Website constitutes acceptance of the revised Terms.
1.10 Contact
Email: support@dnagoespublic.com or feel free to contact us at +1 (888) 873-1008 during normal business hours.
2. Privacy Policy
This Privacy Policy explains how DNA and Beyond INC., operating as DNA Goes Public, collects, uses, and protects personal information provided through dnagoespublic.com.
2.1 Information We Collect
We may collect the following categories of information:
a. Personal Information
- Name
- Email address
- Billing and shipping address
- Payment-related metadata (processed via third-party payment providers)
b. Technical Information
- IP address
- Browser type
- Device information
- Website usage data via cookies or analytics tools
We do not knowingly collect personal data from children under 13.
2.2 How We Use Information
Information is used solely to:
- Process and fulfill orders
- Provide customer support
- Respond to refund or return requests
- Improve Website functionality
- Comply with legal and accounting obligations
2.3 Payment Processing
Payments are processed through third-party payment processors. DNA Goes Public does not store full payment card details on its servers.
2.4 Data Sharing
We do not sell, rent, or trade personal data. Information may be shared only with:
- Payment processors
- Shipping carriers
- Legal authorities when required by law
2.5 Data Security
We implement reasonable administrative and technical safeguards to protect personal information. However, no system can be guaranteed to be 100% secure.
2.6 Cookies and Analytics
We may use cookies or similar technologies to improve user experience and analyze Website traffic. You may disable cookies through your browser settings.
2.7 Your Rights
Depending on your jurisdiction, you may request:
- Access to your personal data
- Correction of inaccurate information
- Deletion of data, subject to legal retention requirements
Requests should be sent to support@dnagoespublic.com.
2.8 Policy Updates
This Privacy Policy may be updated periodically. Updates become effective upon posting.
2.9 Contact
Email: support@dnagoespublic.com
3. Refund & Returns Policy
This Refund & Returns Policy governs all refund and return requests for products purchased on dnagoespublic.com.
3.1 Support Ticket Requirement
All refund or return requests must be initiated via a support ticket and approved by our administrative team.
Requests must be sent to:
support@dnagoespublic.com
Unapproved returns will not be processed.
3.2 Eligibility Review
Each request is reviewed on a case-by-case basis, considering factors including:
- Product condition
- Nature of the issue reported
- Compliance with intended use and handling
Approval is not automatic.
3.3 Refund Amounts
Approved refunds may be issued as:
- A full refund, up to the original payment amount, or
- A partial refund, based on the validated scope of the claim
Shipping and handling costs are non-refundable unless explicitly approved.
3.4 Resolution Timeline
- Initial approval may occur as early as 72 hours after ticket submission.
- Final resolution may take up to thirty (30) days from the date the ticket is opened.
By purchasing, you acknowledge and accept this timeline.
3.5 Method of Refund
Refunds are issued to the original payment method unless otherwise determined by DNA and Beyond INC.
3.6 Policy Changes
This policy may be updated at any time. Changes apply to future purchases only.
3.7 Contact
Email: support@dnagoespublic.com or call +1 (888) 873-1008 during normal business hours.